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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

will kassa

May 25, 2023

5  out of  5 rating by will kassa
"10/10 experience mark got me in and out real quick every question was answered made it very easy"

jhon domingo

May 15, 2023

5  out of  5 rating by jhon domingo
"Having the experience to work with Mark and Joy has just been greatly helpful for policies for your car, home, and life insurance. They take the time to explain the best possible ways to help you find whats best suited for you and your O'hana (family) for the future. The care and work they put in they're clients is truly the local way here in Hawaii with lots of aloha and willing to help you as best they possibly can. So to Mark Zoin and the team at state farm I want to say Mahalo for everything you've done for me and God bless."

Antonio Martinez

May 12, 2023

5  out of  5 rating by Antonio Martinez
"Grate service, everybody are amazing. They have exactly what I need. Highly recommend."

Sosaia Pulu

May 9, 2023

5  out of  5 rating by Sosaia Pulu
"I like how the people at this office take the time to explain auto insurance to me. They are very helpful."

Terri Thomas

May 1, 2023

5  out of  5 rating by Terri Thomas
"These people are awesome! Mark works hard to make sure you get the best coverages and for the best rate! I shopped around before purchasing my policy with State Farm. I always thought that State Farm was too expensive for me. I called Mark and got the least expensive rate, by far."

Bonnie Graham

April 29, 2023

5  out of  5 rating by Bonnie Graham
"By bundling auto insurance, home owners insurance and personal liability insurance I was able to decrease cost and improve coverage. I also have confidence that the coverage meets my specific needs. This is the first time I have experienced an agent that took the time to look at all the various aspects of my risk factors and offer options for comprehensive coverage. I very much appreciate the personalized service of a professional agent that can explain the complexities of insurance and facilitated my ability to make informed decisions."

Cheyenne Doolin

April 23, 2023

5  out of  5 rating by Cheyenne Doolin
"Been with statefarm since I was in high school and was a little skeptical about changing from Hawaii Island to Maui county after my original agency retired out. I was lucky enough to transfer to Mark Zions location and they have been nothing short of awesome. Any call, text , or email sent is responded to on the same day regardless of what is needed. This is a family unit and I would definitely recommend their services."

Sean Hathaway

April 21, 2023

5  out of  5 rating by Sean Hathaway
"Mark Zion is a great agent, every time I have dealt with him he has been very personable, his office has always gone above and beyond to fulfill any needs I have had concerning insurance."

Mike Sumner

April 13, 2023

5  out of  5 rating by Mike Sumner
"I needed a golf cart insurance immediately. I called and spoke with Genesis L Purdy, she was great. She took all of the information immediately issued the policy took the payment and I was set to go. Excellent service. Highly recommend."

Kristen Brown

April 13, 2023

5  out of  5 rating by Kristen Brown
"Mark Zion was able to save me money and get me incredible coverage by bundling my auto coverage with renters insurance and adding my boyfriends policy into 1 plan. I have used State Farm as my Insurance company for over 20 years and I would recommend it anyone. ⭐️⭐️⭐️⭐️⭐️"

Harry Lustig

April 11, 2023

5  out of  5 rating by Harry Lustig
"Gen is so kind and easy to work with. I don't usually enjoy insurance-related calls, but I do when speaking with Gen!"

Sione Taufa

April 7, 2023

5  out of  5 rating by Sione Taufa
"The service is great! My expectations are consistently met or exceeded."

Michael Young

April 4, 2023

5  out of  5 rating by Michael Young
"Very nice office and atmosphere! Great service! We are very pleased with our State Farm auto insurance and life insurance policies. The local office is very attentive."

Jay H.

February 23, 2023

5  out of  5 rating by Jay H.
"We recently worked with Mark on 2 of our vehicles. One was rear-ended, and the other was damaged after we recovered it from theft. This happened very close together time-wise. Having two insurance claims open at once took a bit of work. However, Mark's patience and excellent communication helped us navigate our way to the best possible outcome. We look forward to working with him for our future insurance needs. Mahalo Nui Mark!"

Brandon Sacks

February 17, 2023

5  out of  5 rating by Brandon Sacks
"Highly recommend Mark and team. Very responsive and always looking out for the best/most cost effective premiums. Keep up the great work crew!"

jake Masuda

February 14, 2023

5  out of  5 rating by jake Masuda
"Everything was perfect and done efficiently like going to Marks office. Everyone is very helpful and friendly"

Benjamin Zerbe

February 9, 2023

5  out of  5 rating by Benjamin Zerbe
"It has been an absolute pleasure working with Mark and his team. They are very attentive, friendly and really make the process a breeze. If you are starting out learning to ride a motorcycle, they will insure you with just your learner's permit! This was a huge help for me to get through the licensing process. On top of that, they were able to sit down with me and really discuss my needs and explain the coverage options in a simple, straightforward way. I now have much better coverage at a great price. I can't recommend them enough!"


February 3, 2023

5  out of  5 rating by DBCC PDF And PICS
"Very nice office! Very helpful they always want to help people"

Jeff Berger

January 27, 2023

5  out of  5 rating by Jeff Berger
"Mark is great! He has taken care of all our insurance needs for the past few years. Excellent service and very nice staff."

melissa lat

December 26, 2022

5  out of  5 rating by melissa lat
"Within an hour they were able to give me a quote and insured my two cars right away. I’m very happy with the fast service. I highly recommend Mark Zion State Farm. Thank you, Joy for your help!"

k bautista

December 16, 2022

5  out of  5 rating by k bautista
"I'm so much happy with State Farm ensurance. Definitely, State Farm is another level of ensurance. I have been treated more than a customer like a part of a family member because they truly care on my behalf and wellness. i want to give a special thankfulness to Mark Zion agent for being there for me and my family, always ensuring we have the best coverage. thanks to everyone who works here because everyone always received me very well. Thanks you"

India Brassingram

November 22, 2022

5  out of  5 rating by India Brassingram
"Joy was such a big help getting all my insurance in order. She really took the time to walk me through everything and explain things step by step. I’m not a huge tech person and her personalized touch made the whole process smooth as butter. I couldn’t recommend her enough for any insurance needs you may have. Stellar service with a kind and down to earth touch."

Francine Santana

October 8, 2022

5  out of  5 rating by Francine Santana
"It was awesome 👌 meeting you ❤️ 😀 should do this again soon 😀 😉"

harvey Santana

October 8, 2022

5  out of  5 rating by harvey Santana
"Very helpful,and a great agent"

by Divine Design

September 14, 2022

5  out of  5 rating by by Divine Design
"Im a 23 years long customer and because of their customer care would never switch. Da KINE!"